Ecolab prides itself on delivering best-in-class, results-driven services to our customers during each visit. Our goal is to build a strong relationship between our technicians and your operation. The more our technicians know about your location, the quicker we get you up and running.
Our technicians are ready for your call
Local Service, National Network
- Assigned Primary Technician for each account which creates intimate knowledge between your equipment and your technician.
- Our Same Day Service Model gets you back up and running the same day you go down.
- High First Time Fix Rate – we offer one of the highest rates in the industry.
Personalized Customer Care
- Our Lifecycle Order Management approach ensures service responsiveness, consistency and accuracy.
- Our dedicated Service Delivery Specialists help address all your service questions and concerns.
- Critical Parts - stocked on technician’s vehicles and in local warehouses.
- Courier Parts - courier locations in each market ensure Same Day Service for emergency repairs.
- We are single-minded - to deliver you the right parts on-time, in-full and with no-errors.